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Technical Marketing Engineer

Date posted 03/01/2017 Location Roseville, California

The Consulting Technical Marketing Engineer (TME) is an important part of the Aruba Networking team and will be a technical expert in Aruba’s campus disciplines taking a solution and architecture approach. This role will focus on campus switching and routing technologies and solutions for Enterprise customers. The CTME will develop subject matter expertise and operational excellence across the campus switching functional areas. The CTME will complete hands-on benchmarking and analysis of competitive products in support of sales & partner enablement, technology programs and marketing campaigns. The CTME will become a technology evangelist for Aruba's networking campus solutions, working closely with Aruba’s product line managers and engineering to create reference architectures, review feature definitions, identify issues, and work to enhance and improve Aruba’s products and solutions. The CTME will be the go to subject matter expert on all aspects of Aruba campus switching products, technologies and solutions.

The most important deliverable for the role will be the translation of technical knowledge into tangible content which clearly expresses the Aruba’s technical value proposition and competitive advantages. This content will include internal and external-facing collateral, application notes, test plans, best practices, and in-depth competitive analysis. The TME will also participate in third-party product testing, deliver content for field training activities and assist with industry trade shows and events.


Education & Training

  • Bachelor's degree required or equivalent industry experience
  • HPE Certified MASE levels or equivalent
  • Cisco Certified CCIE Routing and Switching level or equivalent

Experience & Achievements

  • 10+ years hands-on IT and networking experience (ideally in a customer or partner environment as a network operational specialist)
  • In-depth knowledge of LAN and WAN technologies and protocols
  • Honed advanced troubleshooting skills
  • Pre-sales product support with advanced network design taking a solutions approach
  • Close collaboration with field sales, partners and customers
  • Ability to actively participate and contribute in geographically diverse virtual teams
  • Support product launch activities and assist with tradeshows, conferences and technical pre-sales activities

Skills

Baseline Skills

  • Develop quality technical written content based on current Aruba document templates                        
  • Develop quality technical presentations based on current Aruba document templates                        
  • Develop quality interactive, video and audio content following current Aruba media guidelines                
  • Articulate in-depth technical topics and be able to adapt content delivery based on the audience and venue
  • Prepare technology-specific and vertical-focused training content
  • Deliver technology-specific training and vertical solutions training to any audience
  • Work with customers, partners and field SAs in a trusted technical expert role                        
  • Provide SWAT team style support with specific customer/partner escalations
  • Collaborate with PLM and Engineering on new technology innovations
  • Work with the product core teams to influence product direction and quality (MRD, PRD, etc.)
  • Strategize with management to help design and drive appropriate technical marketing strategies        
  • Willing to support business travel

TME Specific Skills                        

  • Spokesperson for technical launch activities
  • Able to completely manage strategic sales opportunities
  • Demo expert in area of expertise
  • Participate in panels / Present in "big tent" sessions
  • Create complete reference architectures
  • Creates key technical content for consumption outside of HP
  • In-depth media interactions with limited PR support
  • Broader industry technical blogging

Soft Skills

  • Able to clearly communicate to peers and large sized audiences
  • Excellent command of written English and visual communication, including the ability to construct and tell a powerful story
  • Articulate technical concepts and adapt to the audience                        
  • Articulate solutions concepts and adapt to the audience                        
  • Be creative and think about participant interactivity while developing and deliveringthe content
  • Keep a clean and neat appearance and be respectful and truthful while dealing with others
  • Understand the strategies of different functional areas within a company
  • Learn from past experiences and apply lessons learned        
  • Initiative to undertake tasks without direct supervision and track and understand your progress        
  • Self-motivated and ability to work independently managing strategic projects        
  • Ability to have your peers interpret your messages as intended
  • Awareness and understanding of the cultural attributes of diverse teams
  • Utilize a combination of processes, tools, techniques, and methods to increase productivity during a task        
  • Will not overlook what needs to be done and can be depended on to do each task accurately and completely
  • Focused on making things happen and removes all obstacles        
  • Complete fire drill projects within an allotted timeframe

Lab Skills

  • Advanced solutions design and configuration creation
  • REST API scripting and utilization of automation tools for implementation of scripts
  • Network performance and troubleshooting testing equipment expertise
  • Testing methodology and verification - interpretive and analytical
  • Advance problem solving
  • Diagnostic analysis


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  • Engineering, Roseville, California, United StatesRemove

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